TIM Plus utilises the data output from your telephone system, checks it, costs it and stores it automatically. From this, not only can it produce a whole range of management reports with vivid graphs, charts and tables, custom-defined if required, but all of its functions can be performed from anywhere in the world using a standard web browser.
Control your costs
TIM Plus gives department managers the information they need to control their own telecoms budgets. Just knowing the system is in place will itself reduce general telephone abuse, allowing significant savings.
You can allow department managers access to their own information – from their own desktop. There is no limit to the number of users, restricting access to only their department if required. The system can automatically e-mail scheduled reports to predetermined users on a regular basis.
The system can also be set to produce alert e-mail when abnormal calls are made e.g. callas above a predetermined cost.
TIM identifies when and where your calls are being lost. Lost calls means irate callers, and general dissatisfaction with the level of service provided.
TIM also monitors your line usage. Do you have enough lines? Do you have too many? TIM scrutinises your telephone traffic and can readily suggest line optimisation.
Unlimited Display Boards
TIM Plus includes an unlimited number of display boards (software only, excludes actual screens). These are completely customisable and will allow you to display up-to-the-minute information for any site/user/team.
To sample an on-line version of the TIM Plus software and see for yourself how easy it is to run reports, please browse to: